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Message |
    
borisfan84
Pit Pig
Username: borisfan84
Post Number: 14
Registered: 10-2009
| | Posted on Thursday, July 22, 2010 - 03:45 pm: | 
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I wanted to let people know that purchased tickets for the show through Pay-Pal that a refund can be received due to Pay-Pal's event ticket policy. Anytime a claim or dispute is opened through Pay-Pal, Pay-Pal will put a hold on the funds paid to the seller while the dispute is being investigated. For example, if you purchase tickets to a concert or sporting event and the event is canceled, the tickets are fake, or the tickets arrive after the event and can not be used, Pay-Pal will refund your entire purchase amount. Since the show is not happening on the original date scheduled and the new dates are up in the air, all those who purchased should be refunded.
I wanted to let everyone know that I have filed already since we will not be attending and Pay-Pal is already working on this. Also, for those who have airline tickets, especially through Southwest Airlines, you can cancel you ticket and they will either refund fully or hold the ticket and you can apply to another flight. The tickets will be held for 1 year from the date of cancellation (we purchased the Want To Get Away special from southwest.com, these are non-cash refundable but are held for 1 year and can be used for another flight). We have already cashed the tickets in and used them towards flights to Monster Mania in September.
So all is not lost people; you will just have to do some work on your own. Then if this gets rescheduled, you can decide to either use your refunded airline tickets in May and so on. |
frankzito
Pit Pig
Username: frankzito
Post Number: 12
Registered: 05-2010
| | Posted on Thursday, July 22, 2010 - 03:54 pm: |
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Thanks for the info on paypal. i caled my airline and was able to swap them out for another date for a fee of $50 per ticket. |
john_gray
Hell's Jailor
Username: john_gray
Post Number: 19022
Registered: 05-2004
| | Posted on Thursday, July 22, 2010 - 04:27 pm: |
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Good option if the show was cancelled, but its still going on. Like I said, I will gladly work with anyone who absolutely cannot attend in May and of course, figuring out compensation for airline change fees. All things can be worked out my friends. Just give us some time to sort through this mess that someone else has created for us all.
http://www.fridaythe30th.com
http://www.pitofhorror.com
http://www.txfearfest.com
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beerwench
Pit Pig
Username: beerwench
Post Number: 34
Registered: 06-2010
| | Posted on Thursday, July 22, 2010 - 04:28 pm: |
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thanks boris. I emailed John so hopefully we can work it out that way, if not I'll go through paypal. |
borisfan84
Pit Pig
Username: borisfan84
Post Number: 15
Registered: 10-2009
| | Posted on Thursday, July 22, 2010 - 04:35 pm: |
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It is always a good idea in the event of a problem on a purchase to at lease open a dispute with Pay-Pal; that way they are aware of the situation. Especially for those who purchased Platinum passes.
Glad I was able to help "frankzito" and that you could get your flight changed. This is very similar to what happened to the Ultimate Horror Convention that was scheduled last year in November to compete with HorrorHound Weekend. 1 month before that show, Ultimate Horror Con fell apart and a ton of people were left hanging with tickets for a non happening show. Needless to say, Pay-Pal did refund all tickets and nothing was ever heard from that promoter again. |
cypress76
Pit Pig
Username: cypress76
Post Number: 19
Registered: 05-2010
| | Posted on Thursday, July 22, 2010 - 06:21 pm: |
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I cannot speak as to Paypal and the refund of the event tickets. But I just dealt with both Southwest airlines, Motel 6 and National rental car service. Here's what I found out for each for those who have similar itineraries.
Southwest Airlines (800-435-9792) - gave me a credit for my tickets that is good for 1 year from purchase date (for me, that was 5/20/2010) but you must fly by that 1 year mark - not just have tickets purchased by that time frame. So assuming the show keeps the dates of 5/13 - 5/15 of 2011, I will just make the cut-off for my credit.
Motel 6 (972-436-5008) - I had a no obligation reservation and I am sure others did as well so just call them up and give them your reservation # and they will give you a cancellation #.
National rental car service - this one was a bit tricky because I went through hotwire.com. So I first had to call hotwire.com (866-468-9473) and I knew what they were going to tell me. They could not refund, credit or transfer my reservation. So I then called National rental car (800-468-3334) and gave them my National reservation # and they were able to change the dates of my reservation to Thr 5/12 thru Sun 5/15. The lady at National said to call back if I needed to change my pick-up and drop-off times on the reservations.
So all in all, things went ok for me. Not sure how they will go for anyone looking for refunds. But if you used any of the services I did, I have provided their phone numbers and they were able to work with me to minimize my financial damage due to this unforeseen incident.
Good luck everyone....
cypress
"I'd rather have a bottle in front of me than a frontal lobotomy."
-Tom Waits
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camel1206
Pit Soldier
Username: camel1206
Post Number: 1412
Registered: 10-2007
| | Posted on Thursday, July 22, 2010 - 08:04 pm: |
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Only problem is, many of us bought platinum tickets last year and the window for opening a dispute has long since been closed.
Now they are going to ban toy guns, BUT KEEP THE FUCKING REAL ONES!!!
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crystallakekamper
Pit Pig
Username: crystallakekamper
Post Number: 4
Registered: 06-2010
| | Posted on Thursday, July 22, 2010 - 08:31 pm: |
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Yep paypal no good for me now ,but i have sent John an email, hopefully it will get worked out as i can not make plans for 9 months down the road for something that may or may not happen.
"Forget it Vick, just forget it"
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bloodyjill
Pit Citizen
Username: bloodyjill
Post Number: 154
Registered: 12-2009
| | Posted on Friday, July 23, 2010 - 11:37 pm: |
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Has anyone got a response from John with their emails? |
thwrangler
Pit Pig
Username: thwrangler
Post Number: 91
Registered: 01-2010
| | Posted on Friday, July 23, 2010 - 11:46 pm: |
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Not yet...he said he is looking thru them & responding this weekend!!!...we will see. |
josh3b
Pit Pig
Username: josh3b
Post Number: 44
Registered: 07-2010
| | Posted on Friday, July 23, 2010 - 11:48 pm: |
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I got one from him within a day. |
thwrangler
Pit Pig
Username: thwrangler
Post Number: 93
Registered: 01-2010
| | Posted on Friday, July 23, 2010 - 11:50 pm: |
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You already got one about a refund? |
dark_lord
Pit Pig
Username: dark_lord
Post Number: 74
Registered: 12-2009
| | Posted on Friday, July 23, 2010 - 11:55 pm: |
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Actually... yes, I have & double quick too! To be 100% fair to John, he has been totally fair & upfront with me. I am in no doubt as to his sincerity & the fact that he will do right by me!! Please guys.... give him a chance!
JASON LIVES - MANY WILL DIE!!
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thwrangler
Pit Pig
Username: thwrangler
Post Number: 94
Registered: 01-2010
| | Posted on Friday, July 23, 2010 - 11:58 pm: |
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When did you email him??? I sent mine yesterday around 2pm and haven't heard yet, but I'm being patient and will wait until Sunday night!! |
bloodyjill
Pit Citizen
Username: bloodyjill
Post Number: 159
Registered: 12-2009
| | Posted on Saturday, July 24, 2010 - 12:03 am: |
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I sent him 5 emails! |
cryptkeeper9
Pit Pig
Username: cryptkeeper9
Post Number: 37
Registered: 02-2010
| | Posted on Saturday, July 24, 2010 - 12:11 am: |
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Sent him one too without response. But I've only ever gotten one response out of the other five e mails in the past that I sent. |
crystallakekamper
Pit Pig
Username: crystallakekamper
Post Number: 14
Registered: 06-2010
| | Posted on Saturday, July 24, 2010 - 12:17 am: |
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I also have sent emails, no response yet but will allow time to the end of this weekend, but if John has time to post on here several times he could at least take care of 1st things 1st, like address the refunds before trying to pump up people about who might be there in May, I would feel better about the whole thing then. Its hard to get xcited and be positive after the rug has been pulled out from under your vacation.
"Forget it Vick, just forget it"
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most_evil
Pit Pig
Username: most_evil
Post Number: 26
Registered: 08-2009
| | Posted on Saturday, July 24, 2010 - 12:47 am: |
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I did not get a response yet either |
dark_lord
Pit Pig
Username: dark_lord
Post Number: 75
Registered: 12-2009
| | Posted on Saturday, July 24, 2010 - 12:59 am: |
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Wrangler... it was this afternoon when I emailed & John got back within the day!
JASON LIVES - MANY WILL DIE!!
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john_gray
Hell's Jailor
Username: john_gray
Post Number: 19033
Registered: 05-2004
| | Posted on Saturday, July 24, 2010 - 01:08 am: |
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I am working on getting through all your emails... just give me the weekend. Also working on something that might make you all very happy. Just give me time... and 5 emails is just going to muddle things up, just send one and I will get back with you asap!
http://www.fridaythe30th.com
http://www.pitofhorror.com
http://www.txfearfest.com
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crystallakekamper
Pit Pig
Username: crystallakekamper
Post Number: 15
Registered: 06-2010
| | Posted on Saturday, July 24, 2010 - 01:14 am: |
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Okay John, my last post on anything until mon, I will take you at your word.
"Forget it Vick, just forget it"
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john_gray
Hell's Jailor
Username: john_gray
Post Number: 19034
Registered: 05-2004
| | Posted on Saturday, July 24, 2010 - 01:52 am: |
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Thanks bud!
http://www.fridaythe30th.com
http://www.pitofhorror.com
http://www.txfearfest.com
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xxxray99
Pit Pig
Username: xxxray99
Post Number: 15
Registered: 05-2010
| | Posted on Saturday, July 24, 2010 - 02:02 am: |
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@most_evil: I have heard this from a couple of different sources already. I have also been in contact with John and he seems to be working overtime on correcting this situation. I am not saying your solution shouldn't be used, but used as a last resort. He has asked for us to bare with him for the weekend. I don't see the harm in waiting until Monday. But thank you for the info and trying to help others. |
john_gray
Hell's Jailor
Username: john_gray
Post Number: 19037
Registered: 05-2004
| | Posted on Saturday, July 24, 2010 - 03:21 am: |
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And we are working on something for you guys to do that are still coming... ill say films and music. See what I can pull together in the next week okay?
http://www.fridaythe30th.com
http://www.pitofhorror.com
http://www.txfearfest.com
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niebuck
Pit Pig
Username: niebuck
Post Number: 5
Registered: 06-2010
| | Posted on Sunday, July 25, 2010 - 03:31 pm: |
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I have now emailed him 4 times about a refund since I cannot attend in may and so far no response. So, I smell a scam. If I do not hear from him by Monday night I will retain a lawyer to get my money back. |
bloodyjill
Pit Citizen
Username: bloodyjill
Post Number: 167
Registered: 12-2009
| | Posted on Monday, July 26, 2010 - 02:10 am: |
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I emailed him also, but I will give him another day or two to respond. Someone told me that Pay Pal can do something for us.
(Message edited by bloodyjill on July 26, 2010) |
frankzito
Pit Pig
Username: frankzito
Post Number: 14
Registered: 05-2010
| | Posted on Thursday, July 29, 2010 - 03:56 am: |
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So out of all the people who sent e-mails asking for a refund, how many have actually received a response back? Or better yet, actually got a refund of some sort? |
john_gray
Hell's Jailor
Username: john_gray
Post Number: 19088
Registered: 05-2004
| | Posted on Thursday, July 29, 2010 - 01:20 pm: |
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Have you not gotten a response Frank?
http://www.fridaythe30th.com
http://www.pitofhorror.com
http://www.txfearfest.com
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slasher108835
Pit Pig
Username: slasher108835
Post Number: 30
Registered: 08-2009
| | Posted on Thursday, July 29, 2010 - 05:58 pm: |
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little tidbit of info for people.i talked to paypal they said because it was over 45 days they could only take a complaint.they said if they got enough complaints they would go back to the source of the problem.my credit card company
said as long as he had that disclaimer in ther we would have to wait until may to see what happens .they did say however being my complaint is on file with them that if this is moved or does not happen in may that my money will be refunded.
my word of advice is call your credit card company to back yourself up just in case. |
